What is the name given to an approach to ethical decision-making which considers the 'right' decision to be the one which

results in the greatest good to the greatest number of people in a given situation

Utilitarianism

Deontology

Virtue ethics

Managers are said to have a———————————responsibility (or duty of faithful service) in respect of the entities whose purposes they serve.

Which term correctly completes this sentence

Financial

Ethical

Fiduciary

Which of the following situations may give rise to a source of positive or constructive conflict

Hostility between employees

The task is lost sight of due to individual arguments

A dispute focuses attention on individual contributions

When considering a personal development programme for an employee, what should be the first stage

Planning a learning and development programme

Establishing learning targets

Broadening the employee's knowledge and experience

Setting up a competence framework

ABC has promised customer DEF that a product will be delivered on a certain date. The product is in fact delivered nearly a

month late. As a direct result DEF misses an important deadline and has to pay penalties.

In what way has ABC failed DEF

Failed to communicate

Failed to meet deadlines

Failed to comply with job specifications

Failed to deliver the exact product needed

Which of the following is an approach to ethics which combines a concern for the law with an emphasis on managerial

responsibility

Compliance based

Integrity based

Environmental based

Economic based

Farrah works in the sales tax section of the accounts department of BCD Co. When the finance director is on holiday, Farrah

notices that BCD Co has not been paying the correct quarterly amounts to the authorities. Farrah had suspected this for some time and decides to contact the authorities to tell them about the fraud. This disclosure is known as————————

What two words correctly complete the sentence

Confidentiality breach

Corporate conscience

Whistle blowing

Whichof the following would raise ethical issues for a manufacturer of fast-moving consumer goods

(i)The materials used in manufacture of the goods

(ii)The quality of the goods

(iii)How the goods are advertised

(iv)How much its raw materials suppliers pay their staff

(v)How the goods are packaged

(ii) and (iii) only

(i), (ii) and (iii) only

(ii), (iii) and (v) only

(i), (ii), (iii), (iv) and (v)

Reliability, responsibility,, courtesy and respect are the personal qualities

expected of an accountant.

Which of the followingwords correctly complete this statement

Accountability

Social responsibility

Timeliness

Ambition

You have been asked to work on a major investment decision that your company will be making, and discover that your

brother-in-law is the managing director of a firm that may benefit from the outcome of the decision. You have no intention of

allowing this to influence the advice you give your firm, and you know that your brother-in-law will not try to influence you in

any way

What professional quality would make you consider handing this task to a colleague, or otherwise raising questions with your

superiors

Scepticism

Accountability

Independence of mind

Independence in appearance